System Integrations

How the system connects

The prototype combines customer data, workflow automation, AI reasoning and a web interface into one customer-health analysis flow.

Services

Seven building blocks, one flow

Each card states the service's role and its current status in the prototype.

Next.js
Web application
Provides the customer-facing interface and the /api/analyze proxy route.
Status: Deployed
n8n
Workflow orchestration
Receives analysis requests, retrieves customer data, calculates deterministic risk signals and coordinates the AI agents.
Status: Core workflow
Google Sheets
Customer data source
Stores the customer information used by the health analysis workflow.
Status: Connected
Google Gemini
AI reasoning
Powers the specialized agents that classify risk, extract signals and recommend follow-up actions.
Status: Connected

Slack
Operational notification
Used by the broader workflow to notify the team about customer-risk actions.
Status: Being reintegrated into the Web App flow
Vercel
Frontend hosting
Hosts the public Next.js web application.
Status: Deployed
Docker
Local development environment
Runs the local n8n development environment.
Status: Development

Integration flow

The response path the web app uses, with the Slack branch shown separately.

AI Agents

Agents work on top of the deterministic risk calculations computed earlier in the n8n workflow.

Risk Classifier Agent
Assigns risk level, category and confidence.
Risk Signal Extractor Agent
Extracts factual risk signals from the customer data.
Action Reasoner Agent
Recommends the operational follow-up.
Slack Composer Agent
Formats an already-made decision for Slack.
Broader workflow · being reintegrated into the Web App flow

Transparency

What the prototype offers today, and what is still being built.

Follow the guided demo to run an analysis through the analyzer.